By Sharla Sikes
Are the days of “pure play” non-bundled VoIP services limited? Some analysts think so. With cable and telecommunications companies jumping on the VoIP bandwagon with package deals.
Without offering something that will lure customers away from the convenience of one bill for several services, companies like Vonage and its brethren will fade away. Today’s […]

By Sharla Sikes
Behemoth telecommunications company Deutsche Telekom, owner of T-Mobile, has taken an interest in the VoIP industry with its $20 million investment  in VoIP startup Jajah http://www.jajah.com—about five percent of the firm. The investment makes the German telecommunications giant one of the first major telephone providers to fund a third party phone provider. While […]

By Sharla Sikes
It’s hard to argue that VoIP use is growing worldwide. Lower costs attract customers across the market, but appear especially attractive to businesses. While growth figures  appear impressive, there’s more to the story.
Less than half of all businesses use VoIP, and numbers are even lower among small businesses. VoIP industry predictions look for […]

By Sharla Sikes
Voice over IP phones have crossed from tech-nerd-dom into mainstream, and communications giants expect the trend to continue. Time Warner Telecom exec Michael Rouleau claims we’ll see 95 percent of businesses using VoIP technology in just a few short years.
Attractive pricing hasn’t entirely overcome customer worries; many are concerned about service quality, especially […]

By Sharla Sikes
VoIP services are growing more quickly than many would have predicted. With service providers cropping up everywhere, one longtime VoIP provider has stepped up to offer a guide for new providers or those looking to enter the industry.
ISPhone, Inc., released its second edition of “The VoIP Business Opportunity: An Introduction for Service Providers.” […]

By Sharla Sikes
A new worldwide VoIP service hit the market when ABACash.com announced its VoIP offering. ABACash’s focus is on the North American and European markets. The prepaid service requires no special equipment, only a PC or mobile phone. ABACash touts its service as being user-friendly for those who aren’t tech savvy.
Customers pay by the […]

By Sharla Sikes
For those who fear Microsoft dominance, be very afraid: New Microsoft unified communications phones have hit the marketplace on Monday, according to Nancy Gohring, IDG News Service.
Microsoft also recently released its beta version of Communications Server software.
The new phones are manufactured by a number of well-known marques, including Samsung, LG-Nortel, NEC, Plantronics, Asus, […]

By Sharla Sikes
When I switched to VoIP from a standard land line—mostly because of the price, since I was tired of paying nearly twice in fees and whatnot than I was for the basic phone service—the one objection I heard over and over was due to 911 service.
VoIP doesn’t work in quite the same […]

Salesforce.com, the industry leader in on demand CRM, has announced a partnership with Skype and how it plans to build Skype capabilities into it’s CRM product.
As part of its sustained campaign to dominate the emerging world of on-demand applications, salesforce.com has announced a version of the Skype Internet-based telephone software to work with its Salesforce […]

Microsoft is finally getting into the VoIP game and has announced 15 new Voice-over-Internet Protocol-enabled devices.
Bryan Rushe, product manager, unified communications for Microsoft Canada Ltd., said voice is moving from hardware to software. Like the transformation from the mainframe to the PC, software is changing enterprise VoIP and Microsoft is keen to lead the charge.
Traditional […]