By Sharla Sikes
The main lure to VoIP communications is its typically lower cost. Compared to traditional phone services, most VoIP plans include additional features, fewer fees and all at a lower price per month.
But is it always just that simple?
Hidden fees are the bane of the consumer. Undisclosed fees or extra charges cloaked under categories […]

By Sharla Sikes
I’m not sure I’d go so far as to say traditional phone systems are a thing of the past, but there are quite a few in the IP phone industry who think so.
This week’s DEMO conference showed a communication trend pointing toward VoIP and away from traditional carriers.

By Sharla Sikes
Amid allegations of illegal international call termination, VoIP provider Grameenphone will launch an audit to pinpoint what’s exactly going on.
Norwegian telecom group Telenor asked Grameenphone to conduct the audit after the Bangladesh Telecommunication and Regulatory Commission filed a case claiming 10 officials were involved in illegal international call termination. Two of the officials […]

By Sharla Sikes
Big-time computer manufacturer Dell formed a partnership with Fonality that will bring Fonality VoIP to Dell’s business customers.

Dell is looking to capitalize on that trend, and chose Fonality and its Asterisk opensource telephony package. Fonality’s product is “easy to use” and “directly installable,” making it a good choice for PC behemoth Dell to […]

By Sharla Sikes
Nortel seems poised for significant growth, using intelligent and progressive plans to expand its reach.

By Sharla SikesHome DSL gateways may have a flaw that leaves users’ personal information at risk, a group of “ethical hackers” called GNUCitizens claims. The BT Home Hub firmware version 6.2.6B with BT’S Broadband Talk VoIP Service is the gateway that is vulnerable, the group says.
“We can tell your Home Hub to start a VOIP […]

By Sharla Sikes
VoIP communication seems to be the new status quo for small and medium businesses in the United Kingdom, according to recent studies. A recent poll by Extreme Networks Inc. and Data Integration showed that 59 percent of 115 firms with more than 500 employees were using VoIP systems for their communications needs.
The poll […]

By Sharla Sikes
Since absorbing the failed Sunrocket’s customers, 8×8  seems to be doing quite well for itself.
Recently, 8×8 contracted to provide its Packet8 Virtual Office hosted iPBX phone services to SupportSave Solutions, Inc., a provider of business process outsourcing services.

By Sharla Sikes
VoIP devices are becoming more and more common among businesses, which increasingly includes the retail sector.
Cosmetics manufacturer Lush recently announced plans to utilize a VoIP system for communication between its stores, showing that VoIP is ever more attractive to businesses of all types.
Motorola has just released a new device aimed to make VoIP […]

By Sharla Sikes
It does sound like an odd combination. But natural cosmetics manufacturer Lush has pegged VoIP as the best communications system to keep its stores in touch, improve sales and increase security.
Lush adopted a VoIP system in order to reduce costs of store-to-store and store-to-headquarters calls, increase security for customer’s data and increase its […]