By Sharla Sikes
In a world of increasing partnerships, the latest has 3CX and snom technology AG working together to provide an integrated VoIP solution for small and medium businesses.
The partnership will yield a VoIP solution that combines 3CX’s software-based IP PBX for Windows with snom’s VoIP-based products. The system is designed to replace traditional proprietary [...]

By Sharla Sikes
The Senate recently approved a bill requiring VoIP providers to ensure 911 access to customers. S428, the IP-Enabled Voice Communications and Public Safety Act, gives VoIP interconnection access just like the traditional phone companies have—making sure that 911 calls made over VoIP lines will reach a live operator every time.

By Sharla Sikes
With all of our recent talk of how well-suited VoIP is for small and medium businesses, here’s another new product mixing the low-cost voice service with customer relation management tools.
CRM ASP, a software-as-a-service CRM provider, recently announced that it has integrated Vonage VoIP services into its CRM platform. The integration provides customers [...]

By Sharla Sikes
NetSymphony, a network management company, announced its new Maestro System, designed to set “new standards for size, simplicity and value.”
Maestro helps integrate management of IP services and when installed on central servers, lets network administrators manage call quality.

By Sharla Sikes
The security of VoIP networks has been debated and debated and debated. With many ways to hack into the system to steal user information, phone services or even listen in, concerns over security may be one of the stumbling blocks to VoIP adoption for many individuals as well as businesses.

By Sharla Sikes
With the adoption rate rising in most of the developed countries of the world, VoIP is certainly the future of communications—especially for businesses, but also for consumers.
The question is, when is that future?

By Sharla Sikes
We’ve written multiple stories and highlighted many other blogs detailing how well-suited voice over IP services are for businesses, especially small and medium sized companies.
The reasons continue to grow, however, as more and more companies tailor their products to lure in business customers.

By Sharla Sikes
The “big names” in technology have been increasingly jumping on board the VoIP bandwagon, and Sony’s European division has recently joined the movement too.

By Sharla Sikes
Secure Networks builder Enterasys announced that, in a quest to expand its market presence, it has worked with ShoreTel to complete the Technology Partner Program.
Under the terms of the program, ShoreTel, a unified communications provider, will provide partners with access to its channel partners and customers.

By Sharla Sikes
It’s no news flash that many small and medium sized businesses are looking to VoIP for their communications needs, both to lower costs and to combine features into an all-inclusive communications package.
In a recent test, ChannelWeb took a look at some of the most important features when shopping for a cost-effective VoIP system [...]