By Sharla Sikes

NetSymphony, a network management company, announced its new Maestro System, designed to set “new standards for size, simplicity and value.”

Maestro helps integrate management of IP services and when installed on central servers, lets network administrators manage call quality.

The new system is a three-legged approach to management, featuring system assessment; assurance and service level agreement monitoring; and fault isolation and troubleshooting. Network operators can define the measurement points for the system’s probes in order to follow the quality experience from beginning to end. Maestro’s M10P probes measure only 1 inch by 1 inch by 4.375 inches and are a “plug and play” deployment.

“Four out of 10 large organizations have struggled with VoIP deployment. Many have seen quality problems mysteriously come and go, and they have struggled to get their systems into service and operating clearly and consistently,” said NetSymphony’s Dan Ference. “They’ve discovered that some routers are not friendly to voice, and they’ve had distortion problems when their calls go outside their enterprise. The M10P probe replicates a customer’s call and is able to measure the end-to-end user experience across networks and administrative boundaries. The M10P probe provides information to determine where and what problem exists.”

Netsymphony offers two ways to buy its Maestro system: Either by buying the complete system outright to integrate into an existing network, or buying monitoring and troubleshooting services through Netsymphony directly.

“Minimal intervention is required to get the system up and running. You don’t need hordes of people out there to diagnose your problems,” Ference said. “Maestro can make VoIP deployment and quality management easy and affordable.”

“This milestone not only is a significant step in establishing NetSymphony as a viable contender in the testing and monitoring field, but with its high tech probe the company now offers affordable options to all organizations,” said Jim Murphy, CEO of parent Datameg Corp.

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