By Sharla Sikes We just looked into some of the VoIP analysis tools that are available based on Network World’s comparison. But how’d they come up with their results?

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By Sharla Sikes Despite VoIP’s obvious benefits for small and medium businesses, it’s not a “set it and forget it” solution for communications. Incorporating analysis tools for VoIP into your network management system is vital. But how to begin shopping for such tools?

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