By Sharla Sikes

Plenty of individuals have found VoIP to meet their needs better than traditional phone service, but businesses of all sizes stand to benefit as much or more than private homes do.

First, of course, is the obvious cost savings. VoIP plans are usually free of the additional fees and charges that land lines carry. Also, many services such as caller ID, voicemail and sometimes some long distance minutes are included in the service, instead of options with more costs.

Mobility is one of VoIP’s most attractive benefits.  Employees can use the company’s VoIP service when working out of the office. For employees who travel or telecommute, VoIP doesn’t suffer the spotty coverage that can plague cell phones. Instead, a soft phone allows the user to make and receive phones anywhere using a PC.

“We needed a fast solution for our smaller offices and remote workers,” said WorldWinner vice president of operations Mike Frank. “In the past, remote workers relied on cell phones, but spotty coverage made that option unacceptable, especially when communication is a vital part of business.

“Communication is of the essence, and timing is of the essence,” Frank said. “We don’t have the luxury of waiting around for someone to have service.”

Flexibility is another; businesses can add or remove additional phone lines as needed more quickly than with traditional phone services. With voice and data services on one network, the management and upgrades to a company’s network are easier.  The system can be configured through a Web-based application, without the hassle of physical wiring.

There’s still enough bumps in the road that companies aren’t flocking to switch to VoIP. But there’s certainly enough benefit, and providers are optimistic that the bugs will soon be worked out, for companies of all sizes to seriously consider the switch. After careful research, VoIP just may meet your company’s communication needs.

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