Businesses are ready. They want VoIP. They see the cost savings and exciting features. They understand the technology lets them “Go Green” and encourages telecommuting. But in order to get the most out of the technology, they need information. They need to be able to access resources that let them pick the correct VoIP solution [...]

Many SMBs have accepted IP communication as a method for placing internal and external calls. They are now taking a closer look at SIP Trunking, the technology that numerous enterprises have already enthusiastically embraced. Migrating to a new technology involves risk and some SMBs are hesitant to take the step. Knowing where to begin is [...]

By Sharla Sikes Entrust your communications to someone offsite eliminates the need for expensive solutions to combat disaster situations. Hosted VoIP solutions can provide an added dimension of flexibility in times of disaster. It’s scalable; resilient; and can handle a “wide range of applications.” Cypress Communications has aimed its new product at the hosted VoIP [...]

By Sharla Sikes Citrix Online will release new versions of GoToMeeting and GoToWebinar software that now incorporate VoIP capability. Both software suites feature support for Mac and telephone audio, and one-click web conferencing, designed for small and medium businesses.

 By Sharla Sikes VoIP-PAL.com, a telecommunications products, announced the termination of an agreement between it and Big Apple Consulting USA. “We have had many inquiries asking us if we have an investor relations firm working with us,” said Richard Kipping, chief executive officer of VoIP-PAL.com. “So to clarify, we thought we should announce that VoIP-PAL.com, [...]

By Sharla Sikes Monema Communications, a Spanish startup, hit the VoIP market with its new TamTam PBX. TamTam is a “very visual” PBX that’s fully managed online, according to Antonio Cerrolaza from Monema.

By Sharla Sikes Avaya, Cisco and Nortel are expected to release patches for newly found security issues in their VoIP systems. The vulnerabilities, found by VoIPshield Laboratories, could allow attacks in remote code execution, unauthorized access, denial of service and information harvesting if targeted by online criminals.

By Sharla Sikes Despite VoIP’s obvious benefits for small and medium businesses, it’s not a “set it and forget it” solution for communications. Incorporating analysis tools for VoIP into your network management system is vital. But how to begin shopping for such tools?

By Sharla Sikes ATSI Communications, Inc., recently finished expansions on its VoIP network, working together with XO Communications.  The two companies will operate under an agreement that will double the Internet bandwidth for ATSI, as well as increase that capacity in the future. XO provides on demand capabilities with its Ethernet services.

By Sharla Sikes Nortel, a longtime big player in the VoIP market, announced a service assurance solution with IBM’s  Tivoli Netcool Carrier VoIP Manager software.  Expected to be available in July, the solution aims to boost network capacity and performance for communications service providers, Nortel says—without raising costs.